Delivery and Return Terms

ServicesPriceFree from
Pick up at store, Laisves st. 72, Ignalina, LithuaniaFree-
Registered parcel via Lithuanian Post. Delivery within 2-4 d.d.from 2,00 Eur50 Eur
Delivery to Omniva parcel machines. Delivery within 1-2 d.d.2,49 Eur30 Eur
Delivery to DPD Pickup terminal, point. Delivery within 1-2 d.d.2,49 Eur30 Eur
Delivery with DPD courier to home / office. Delivery within 1-2 d.d. 3,75 Eur80 Eur
Delivery to EU countries by Lithuanian Post. Delivery within 7-15 d.d.from 11,00 Eur-
Delivery to Norway by Lithuanian Post. Delivery within 7-15 d.d.from 14,00 Eur-

Prices include VAT

  1. Upon receipt of payment for the order, the goods are shipped within 2-3 business days (if possible on the same or the next day), on holidays or during sale preiod - orders are processing longer;

  2. Shipping costs are borne by the buyer;

  3. Purchasing goods for 30 Eur and more - FREE shipping in Lithuania to OMNIVOS parcel machines or DPD Pickup terminals, points;

  4. When buying goods for 50 Eur and more - delivery in Lithuania is FREE via Lithuanian Post;

  5. Purchasing goods for 80 Eur and more - delivery in Lithuania is FREE via DPD courier;

  6. The customer is informed about the shipment by e-mail;

  7. Orders are accepted during public holidays, only shipping and delivery on weekdays;

  8. We are not responsible for delays in parcel services or damage to parcel contents.

 

Returning the goods

  1. The defects of goods are eliminated, the goods are replaced and returned in accordance with the Minister of Economy 2001. June 29 Order no. 217 “Dėl Daiktų grąžinimo ir keitimo taisyklių patvirtinimo” (Žin., 2001, Nr.58-2105) approved Return and Replacement Rules, within 14 business days from the date of receipt of the shipment;

  2. Measured goods according to customer's requirements (cords, cables, chains, ribbons, etc.). https://infolex.lt/ta/12755:str6.228-10;

  3. The following are also considered to be irretrievable goods: pearls, precious stones, precious metals and articles thereof, except imitation jewelery;

  4. The goods are returned at the buyer's expense, i.e. - shipping costs are covered by the buyer, which is non-refundable;

  5. Replacement and return of goods is only possible if the item is intact and has not lost its appearance;

  6. In order to return the goods - please fill in the return receipt, which you will have to send with the returned goods, registered item;

    RETURN INSTRUCTIONS

  7. Claims for goods will not be accepted after the expiration of the 14 day period after receipt of the goods.


If you notice a missing or incorrect item, please contact us. We are always ready to solve problems.

The color of the goods may slightly differ from the actual color of the goods due to technical parameters (monitor, camera settings).

Updated 26/02/2019

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