Here's an instruction on how to form a return act, the PGA

1. Enter the following address in your browser https://www.saromania.lt/my-account

2. Open "Order History and Information";

3. The order status must be "Delivered" (the status must be changed yourself by clicking on the "Parcel Received !" button, which you will find after the order has been extracted), otherwise you will not be able to follow the next steps;

4. Open the order;

5. Select which items you want to return;

6. Describe why you want to return them;

7. Create a return item;

8. Open your account again https://www.saromania.lt/my-account

9. Open "My Returns";

10. As you can see the status - "Pending confirmation", this means that your PGA has been successfully submitted, we will check it and inform you that you can get the goods or not (read the exception here : terms of worship )

11. Open the PGA;

12. Read the information and wait for our letter.